ICS Services

MazeFadedAre you feeling lost or confused by the care system?

Don't know who to contact or where to start?

Need help finding your way?

Feel like you're losing your independence?

Then contact ICS

We have a range of services to choose from to assist you in finding the right level of support to meet your needs:

Option 1

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ICS Consultation


including a Care & Product Search

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Option 2

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ICS Standard Support Service & Case Management

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Option 3

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ICS Enhanced Support Service

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Option 1

X

If you are needing some clear information and advice on how to meet your care needs then this option is perfect for you. This service can include us getting an understanding of what support you need, explaining what your entitlements are and what you can expect to happen. It may include signposting you to other services that may be of benefit.

This can be done over the telephone or as a face to face consultation at a time and venue to suit you.

This doesn't include an assessment of your needs.

This service is FREE of charge

Option 2

X

This service is more in-depth and we are able to visit you to listen to your needs and to discuss your circumstances with you in more detail.


The following is included:

  • An assessment of your needs at a time and place to suit you
  • Advice on how to meet your identified needs effectively
  • Face to face support to discuss and explore the options that are right for you
  • A complete care and product search matching your criteria and including a report containing the results for your consideration
  • Support to set up your chosen services and liaison with providers on your behalf
  • A review at approx 6 weeks to check that the services are working in a way that’s right for you

Price £350.00 + VAT and includes ongoing advice & support for 12 months at no extra cost. This includes a maximum of 3 visits

Option 3

X

The Enhanced Service allows you to have more face to face advice and support and is particularly  popular with family carers.


The following is included -

  • A full assessment to determine the appropriate levels of care required to meet the assessed needs - this includes a full written report
  • A complete care and product search matching a specific criteria and including a report containing the results
  • Ongoing family carer support – helping you to understand the care system and ensuring you are included in decision making at all times
  • Planning for now and the future including a personalised Support Plan if required
  • We will work with professionals on your behalf, making all of the relevant phone calls, attending meetings, acting as your representative and translating the outcomes to you in a format that is right for you
  • Full support to set up chosen services that you require or guidance on how to make changes to existing services, to ensure you are getting what you need and also getting value for money
  • Reassurance to relatives by ensuring that agreed levels of care  and expectations are being maintained at all times
  • A review of chosen services - face to face

Price £595.00 + VAT includes ongoing advice & support for 12 months at no extra cost. This includes unlimited additional visits.

 

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